FAQ's

What is the sizing like?

Our PJs are designed to be a relaxed fit, some styles being oversize and some styles being Slim Fit and Petite. We do not have a standardised size chart, so please refer to each product's sizing tab for individual measurements and recommendations as all our styles differ. If you have any questions, don’t hesitate to contact us  

What shipping company do you use? 

All orders are shipped with Sendle and Australia Post and are dispatched from Monday to Friday. More info available on Shipping page. 

What fabric do you use? 

We mainly use silk as our key fabric. Silk is considered one the world's most sustainable fabrics. Not only soft to touch but also regulate body temperature and control moisture. Latin Silk is our main fabric which we believe its natural textile will give you the most comfortable PJs that you are gonna love. Latin Silk is widely used in Asian countries of its great material. Our fabrics are also included Cotton, Satin. Bamboo and Viscose to give you extra choices to be more comfortable in PJs.

Care Instruction
  • Wash before use 
  • Do not dry clean
  • Do not bleach
  • Do not iron/tumble dry

Washing Instruction

  • We highly recommend Hand wash. If machine wash, Cold Gentle wash at or below 30 degree and please wash separately using mild detergent
  • Turn inside out and put in the WASHING BAG if you use machine wash
  • Wash with similar colour
  • Wash before use

Packaging

All of our PJs are beautifully wrapped in tissue paper and sent to your nominated address in a colourful bubble mailer or mailing satchel. Please note, during peak periods parcels may be roughly handled by delivery companies due to the high volume of parcels moving through their system. We recommend to add a box to complete and protect your gift during the delivery process.

Can I Return/Refund/Exchange a Sale item? 

We do not accept any returns / exchanges on SALE items. These are final prices for clearance. 
Can I cancel / make changes to the order I just placed?

Unfortunately, any changes requested after the order is placed cannot be guaranteed. You are still welcome to request the change (by emailing bedtimesleepwear@hotmail.com) however the request can’t be guaranteed. Please do take the time to check all order details are correct prior to payment.

I have not received my order, where is it?

You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there. Please also take into account we need up to 2 business days to process the order for dispatch. Business days do not include weekends or public holidays. If you have any specific queries relating to your delivery, please email us.